Egypt Launches New App for Non-Emergency Ambulance Services

A New Step in Healthcare Accessibility

In a significant step toward improving patient transportation services, the Egyptian Ambulance Authority has launched a mobile application that allows users to request non-emergency ambulance services across the country. This initiative is designed to better serve individuals who require medical transport for scheduled appointments, hospital visits, or transfers between healthcare facilities.

Available in Major Cities

According to Dr. Mohamed Gad, head of the Ambulance Authority, the service is already operational in Cairo, Giza, Alexandria, and several other governorates. Plans are in place to expand coverage to more areas in the near future, making it easier for patients across Egypt to access reliable, scheduled transport.

Alleviating Pressure on Emergency Services

One of the app's main objectives is to reduce pressure on the 123 emergency hotline by diverting non-urgent cases to a separate, dedicated platform. This allows emergency services to focus on critical, life-threatening cases while still ensuring that patients with chronic conditions or mobility challenges receive the transport support they need.

How the App Works

The application is available for download on both the App Store and Google Play. Users can:

• Submit requests for ambulance services

• Specify location and timing

• Detail their medical condition or need

This streamlined process ensures faster, more efficient service without relying on emergency lines.

Who Can Use the App?

The service is intended for:

• Patients with chronic illnesses

• Individuals with disabilities

• People needing regular follow-ups or medical check-ups

By offering these services through a mobile platform, the government hopes to improve medical transport efficiency and enhance healthcare accessibility for vulnerable groups